Submit Your Request
Email support insteadWhat Happens Next
- Poohter support receives your request and may verify that you own the selected account.
- After verification, we disable or delete the selected login and remove personal profile details where possible.
- Requests are normally reviewed within 30 days.
Data We Delete
For buyers, we delete or de-identify profile information, login data, cart data, support request details, and personal account details that are no longer needed for active marketplace operations.
For sellers, we delete or de-identify seller profile information, login data, verification uploads, shop details, and product/media data that is no longer needed for active marketplace operations.
Data We May Keep
We may retain order, delivery, return, payout, tax, accounting, security, fraud-prevention, dispute, or legal records where required by law or legitimate marketplace safety needs.
For help, contact support@poohter.com.